Chat support suite

                                          Real-time support solution that’s super fast and oh so reliable.

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                                          HELP DESK SUITE

                                          Our flexible ticketing platform is a cinch to use for any agent.

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                                          FAQ BUILDER

                                          Speed up all your support processes with integrated FAQ pages.

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                                          Applications
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                                          Plugins & Integrations
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                                          Documentation
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                                          Company
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                                          Agent Handbook
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                                          Agent Test
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                                          Webinars
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                                          The Choice is yours.

                                          This is where you choose your plan.
                                          We’re waiting to help you.
                                          We really don’t like waiting.

                                          PRICING CALCULATOR

                                          SELECT PRODUCTS NEEDED

                                          CHAT / SMS
                                          SUPPORT TICKET
                                          FAQ / SELF SERVICE
                                          CALL MANAGEMENT

                                          # OF AGENTS

                                          BILLING TERM

                                          Monthly
                                          Annually

                                          TOTAL PRICE

                                          $21.00 / month

                                          30% - 3+ products discount

                                          10% - yearly discount

                                          accepted payments

                                          COMPARE FEATURES

                                          Compare features and benefits to select the right product for your needs.

                                            Chat / SMS Support Ticket FAQ / Self Service Call Management
                                          Pricing        
                                            $21 / agent / month $21 / agent / month $21 / agent / month $9 / agent / month
                                          Features        
                                          Realtime Visitor Monitoring ?      
                                          Customer Lists ?    
                                          Social Integration ?    
                                          Custom Information Feed ?      
                                          Advertising Billboards ?      
                                          SMS Chat ?      
                                          Facebook & Twitter Integrations?    
                                          Intelligent Triggers & Automations?    
                                          Plugins & Integrations ?
                                          Fully customizable with CSS ?
                                          CRM Integrations ?    
                                          Remote Assistance ?      
                                          Eventing API / Webhooks?      
                                          Enterprise Reporting & Analytics ?
                                          Customizable Surveys ?    
                                          Multibrand Support ?
                                          Intelligent Canned Messages ?    
                                          Automatic Language Translation ?      
                                          Chat Whisper ?      
                                          Inquiry Transfer ?    
                                          Spell Check ?    
                                          File Transfer / Attachments ?
                                          PCI / HIPAA, Financial grade security ?  
                                          Conversion Tracking?    
                                          Secure Forms ?  
                                          Automatic Inquiry Tagging ?
                                          Customizable Email Form ?      
                                          Chat-to-Ticket ?      
                                          Agent permissions and restrictions ?  
                                          Filter & Search ?
                                          Support Ticket Status updates ?      
                                          Exportable Inquiries ?    
                                          Self-service FAQ Articles ?      
                                          Fully Customizable FAQ Site ?      
                                          Call logs ?      
                                          Capture Callback Requests ?      
                                          Beautifully integrated Chat, Ticket and Knowledge base ?
                                          Call center ready ?
                                          Video chat ?
                                          Visitor banning ?
                                          US Based phone, chat & email support ?

                                          BIG TEAM? BIGGER OFFERS.

                                          We can handle any size team you have. From a few to 1000's, it doesn't matter.

                                          Enterprise - additional $15 / agent / month Chat / SMS Support Ticket FAQ / Self Service Call Management
                                          3 year storage ?
                                          Unlimited multibrand support ?
                                          Unlimited Visitor & and Ticket Triggers ?
                                          Dedicated 24 / 7 software engineer support ?
                                          IP Restricted Account Access ?
                                          Product Training & Private Training Webinars ?
                                          Up to 50 text-enabled landline numbers ?
                                          Request custom features with guaranteed timely delivery ?
                                          Sign up now
                                          Awarded most affordable help desk software by Capterra Awarded most poopular help desk software by Capterra

                                          Waiting is for lobbies and bus stops.

                                          Questions?
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